Account Deletion Instructions

Last updated: December 14, 2024

Important Notice

Account deletion is permanent and cannot be undone. All your data, including profile information, preferences, and history will be permanently removed from our systems.

How to Delete Your Account

You can request deletion of your One Game Shop account using one of the following methods:

1

Method 1: In-App Deletion

  1. Open the One Game Shop app
  2. Go to Profile tab at the bottom
  3. Tap on ProfileUpdate your profile
  4. Scroll down and tap Delete Account
  5. Confirm your decision when prompted
  6. Enter your password to verify
  7. Your account will be scheduled for deletion
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Method 2: Email Request

  1. Send an email to kop47348@Gmail.com
  2. Use the subject line: "Account Deletion Request"
  3. Include the following information in your email:
    • Your registered email address
    • Your username/display name
    • Reason for deletion (optional)
  4. Send from the email associated with your account

What Data Will Be Deleted

Permanently Deleted
  • Account profile information
  • Email and personal details
  • Saved preferences
  • Browsing history within app
  • Notification settings
  • All associated data
What Happens After
  • You will be logged out
  • You cannot recover the account
  • You can create a new account
  • Previous data cannot be restored

Deletion Timeline

Processing Time
  • In-App Request: Immediate processing, completed within 24 hours
  • Email Request: Processed within 48-72 hours after verification
  • Complete Data Removal: Up to 30 days for all backup systems

Need Help?

If you're having trouble deleting your account or have questions about the process, please contact our support team:

Before You Go

We're sorry to see you leave! If you're experiencing any issues with the app or have suggestions for improvement, we'd love to hear from you. Your feedback helps us make One Game Shop better for everyone.